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In an age where we are used to getting information with a few keystrokes, the Department of Veterans Affairs (VA) has been something of a cipher. I have been eligible for VA care since 1999. I have largely avoided it for the reason noted above and others.
Navigating the VA is so labyrinthine that entire organizations have been created and devote themselves to helping Veterans navigate it. Probably the most effective are the Disabled American Veterans (DAV) and the Gary Sinise Foundation. Most states including New Mexico now have Veterans’ services departments to assist their resident Veterans with accessing benefits.
I consider myself a sophisticated consumer of healthcare and technology. I have given up on the VA and its healthcare portal. The last time I looked at the VA’s online healthcare portal, MyHealtheVet, or some such made-up word, its only interactive function was a calendar where one could manually enter one’s VA appointments. Much like any other online calendar app, like Google calendar, Outlook, or iCalendar.
I do use the VA for my hearing aids. I am deaf, it is service-connect, and they are therefore free. This is a very good deal. The providers are terrific and they work under
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This story originally is republished from NM Political Report. Keep reading here (free).